Application
This unit describes the skills and knowledge required to establish parameters and enable a program to be undertaken effectively. It includes establishing both what the program will accomplish and how it will do so.
The unit applies to individuals who are program managers and those managing a suite of projects (a program). They operate within assigned authority levels, are responsible for own performance and sometimes the performance of others.
Individuals in this role may be operating within an organisation, business or as a consultant.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Envision the desired future state | 1.1 Identify program procurements, scope, timeline, budget, client expectations and organisational goals 1.2 Define and agree on description of the desired future state with pertinent stakeholders 1.3 Identify and explore with relevant stakeholders gaps between current state and desired future state 1.4 Identify and evaluate internal and external factors and issues likely to cause changes to the desired future state 1.5 Agree on desired future state and confirm alignment with expected benefits |
2. Shape and sustain the program execution approach | 2.1 Identify program execution approach 2.2 Identify, monitor and evaluate internal and external factors and issues likely to cause changes to program execution approach 2.3 Review and make changes to program execution approach and confirm alignment with expected benefits 2.4 Communicate with relevant stakeholders changes required to transition from current state to future state and agree approach |
3. Establish program governance | 3.1 Prepare and seek approval from relevant stakeholders on business case for desired future state and program execution approach 3.2 Identify and develop program management structure 3.3 Identify and create policies, processes, and procedures for supporting management of program 3.4 Develop a knowledge management system to capture progress, insights, experiences and learnings |
4. Review program execution | 4.1 Finalise financial, legal and contractual obligations 4.2 Seek feedback from relevant stakeholders on management of project governance and established approaches 4.3 Document feedback received and identify improvements for future projects |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
enable program execution on at least one occasion.
In the course of above, the candidate must:
use advanced writing skills to document business case and other planning documents
conceptualise, clarify and document future state descriptions
monitor and evaluate processes and changed circumstances
negotiate vision and detail requirements with stakeholders
develop and document a program execution strategy, governance model and business case.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
methods used to construct future state scenarios
internal and external factors and issues likely to cause changes to:
desired future state
program execution approach
business case
business case development processes, documentation and presentation
program execution approaches
program governance models
knowledge management system
financial, legal and contractual obligations.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
examples of program documentation
feedback from stakeholders, which reflects how program execution was managed for a program.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Applies appropriate strategies to construct meaning from complex texts |
Writing | Develops and refines a range of program related documents using appropriate format, vocabulary and structure |
Oral Communication | Participates in a range of verbal exchanges using clear and detailed language to provide relevant information Uses active listening and questioning techniques to confirm understanding |
Self-management | Develop organisational policies and procedures |
Teamwork | Selects and uses appropriate conventions and protocols when communicating with relevant stakeholders to seek or share information Negotiates agreement with diverse stakeholders |
Planning and organising | Develops flexible plans for complex, high impact activities with strategic implications that involve a diverse range of stakeholders with potentially competing demands Sequences and schedules complex activities, monitors implementation and manages program execution |
Sectors
Business Competence – Project Management